Open Position: Sophia Project Manager

Join our team!

We’re looking for a Project Manager (remote)

WHO WE ARE
Our vision is to empower people through innovative technologies to take action and help eliminate global social injustices. Spring ACT – Action. Compassion. Technology. – is a Swiss-based global non-profit organisation run by a dedicated and diverse team, based on our values here. Last year, we developed and launched one of our projects: “Sophia” – the world’s first chatbot empowering survivors of domestic violence to gather potential evidence and seek help in 222 countries and in multiple languages: www.springact.org/sophia-chatbot

And this is where you come in!
Our aim is to ensure that we can offer long-term, active support to survivors of domestic violence through Sophia, regardless of where they are in the world. We are looking for you to join our international team and spearhead our project and efforts.

WHAT WE OFFER

A company culture that is value-based, people-centred, and supportive, which prioritises the individual’s and the team’s wellbeing. (read more about our values here)
Work that is impact-driven and meaningful.
Join a highly motivated team of like-minded individuals from around the world. (see our team)
Enjoy completely flexible working hours from the location of your choice.
Make a direct contribution to the global protection of survivors of domestic violence.
Work independently on a varied and multi-faceted range of tasks.
Get the opportunity to work on a crucial part of our young and fast growing organisation.

DESCRIPTION OF ROLE
The Project Manager for Sophia (50% – 100%) is in charge of the management and monitoring of different aspects of the product. This includes coordination of the consistent improvement of the chatbot; assistance in Sophia’s expansion to other countries; management and leadership of the expert council (“Sophia Council”) of volunteers (“ACTivists”); coordination with the different teams involved in the product; and assistance in fundraising and advocacy activities and applications.

→ Role in more detail

Leadership

Create and maintain a personalised care system so every ACTivist feels seen and valued.
Implement the value-based, positive, and action-oriented culture of Spring ACT.
Put forward suggestions on how the organisation’s culture and mission can evolve and improve.

Project Management

Further develop and implement the strategic plan for the next steps in the chatbot’s development.
Coordinate the consistent improvement of the chatbot, incl. coordination between the Sophia Council and the teams involved in the chatbot development and improvement.
Author periodic reports on the product’s development
Create a strategy and motivate the ACTivists to participate/engage in the Council’s activities.
Represent Spring ACT with domestic violence organisations and build further partnerships.
Assist in the scaling of the chatbot to additional countries.
Assist in the fundraising for the product.

Monitoring & Evaluation

Keep overview of product and its features.
Ensure continuous internal and external testing and create Feedback loops with users.
Coordinate, test, and implement feedback on new features.
Monitor the progress of the chatbot.
Monitor the progress and work of the Sophia Council.
Ensure accountability of delivery of the project and a focus on improving quality of outcomes.

YOUR PROFILE

MUST: Enjoy working in the fast-paced environment of a young start-up.
5 years of experience in international project management, preferably in the field of gender, gender-based violence / ending violence against women and girls or similar.
Strong English language skills. If you speak French or German as well, this is a plus.
Enjoy working in an international team with driven team members.
Comfortable and flexible with short deadlines.
Experience coaching and educating project teams to strengthen team members’ capabilities and skill sets.
Dedicated to helping eliminate global social injustices.

CONTRACT AND SALARY

This is a remote position and the percentage (50% – 100%) can be adapted according to the needs of the successful candidate. We are offering a freelance contract. Compensation is offered in accordance to the successful candidate’s qualifications and national salary standards of where they are based, as we are recruiting outside of Switzerland due to strong budget constraints.

✨SPARKED YOUR INTEREST?

Please send us your CV with a short letter of motivation to Nephi Awugelenu at action[at]springact.org. If you have any questions about the role, the team or the organisation, please don’t hesitate to reach out. Application deadline is rolling, so please apply as soon as possible.