AI Chatbot “Sophia” supporting Victim-Survivors of Domestic Violence Wins the United Nations’ Global AI for Good Impact Award 2025
Geneva, 10 July 2025 – Spring ACT and Microsoft announce that Chatbot Sophia, a multilingual AI-powered tool supporting victim-survivors of domestic abuse, has been awarded the AI for Good Impact Award 2025, in the category Pro Bono Collaboration.
Selected from 320 applications, Sophia was recognised for its transformative impact in using Artificial Intelligence to address one of the world’s most pressing issues: domestic violence. Chatbot Sophia enables people facing abuse to learn about the signs of abuse, understand their rights, gather potential evidence, and seek help – all anonymously, anywhere in the world, and without leaving a digital trace.
Powered by Microsoft Azure AI’s text-to-speech capabilities and cloud infrastructure, to date, Sophia has supported over 42,000 conversations across 172 countries, breaking down language, geographical, and social barriers worldwide.
Rhiana Spring, Founder and CEO of Spring ACT, said:
“This award is a powerful reminder of what’s possible when innovation and human rights connect. We built Sophia with survivors to empower people in the darkest moments to find their way out of abuse and break the silence. Today, Sophia stands as a truly global digital ally, supporting victim-survivors wherever they are in the world, whenever they need her.”
Catrin Hinkel, CEO Microsoft Switzerland:
“We are proud to support Sophia as a pro bono partner through our Philanthropies program. This recognition highlights how technology – when developed with empathy and inclusion – can change lives.”
The award ceremony brought together leaders from the United Nations, government, tech, and social innovation to showcase AI solutions advancing the UN Sustainable Development Goals.
This marks a major milestone for Spring ACT, as Sophia continues to expand its language reach and partnerships to ensure support is accessible anytime, anywhere.
About Chatbot Sophia
Sophia is a free, multilingual, AI-powered digital companion for victim-survivors of domestic abuse. It’s available 24/7, offering secure, anonymous guidance on recognising the signs of abuse, understanding rights, and finding support. It also offers the innovative Digital Safe to gather potential evidence. Sophia was developed by Spring ACT – a Swiss nonprofit leveraging technology to tackle global social injustices.
Access Sophia via www.sophia.chat
*For interview request, please drop an email to choyti@springact.org
